ITIL® Managing Across the Lifecycle

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Course Highlights

The ITIL® Managing Across the Lifecycle (MALC) qualification is a capstone qualification. It is the final required module which a candidate must take prior to achieving ITIL® Expert Level 


Course Objectives

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

  • Introduction to IT Service Management Business and Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Understanding Organizational Challenges
  • Service Assessment
  • Understanding Complementary Industry Guidance.

In addition the training for this certification should include examination preparation, including a mock examination opportunity.

Exam Details

Examination Format:Multiple choice, scenario-based, gradient scored questions.

Number of Questions:8

Pass Score:28/40 or 70%.

Delivery:Online or Paper Based Examination through an Accredited Training Organization.

Exam Duration:Maximum ninety minutes for all candidates in their respective language (Candidates sitting the examination in a language other than their first language have a maximum of one hundred and twenty minutes and are allowed to use a dictionary).

Open/Closed Book:Closed Book

Training Adept is Authorized Training Provider

Materials- Adept is Authorized Courseware Provider

  • Participation certificate with 24 hrs of PDU
  • Exin Authorized Exam forITILManaging across the Life Cycle - AEC

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